(1) The personal information collected by the Company includes name, address, telephone number, date of birth, sex, e-mail address, credit code, bank account and details of transactions with the customer. This is basic information for identifying the customer.
(2) The personal information collected by the Company is information required for providing the Company’s products and services.
(3) The personal information collected by the Company is information required for providing the Company’s products and services.

(1) Provision of desired services, products and related information
(2) Provision of after-sales care, new products and new services
(3) Sending of member newsletters and weekly news
(4) Confirmation of custmers’ registration information and bookings
(5) Responding to customer inquiries
(6) Notification and greetings concerning stores, such as the changing of staff members
(7) Confirmation of identity
(8) Emergencies

(1) The Company shall use appropriate methods to obtain personal information.
(2) The Company shall obtain personal information from the customer when personal information is provided by the customer in the following cases.
 1. When the customer applies for the purchase of the Company’s products or uses its services.
 2. When the customer cooperates with a survey by the Company.
 3. When the customer requests a catalog or other materials from the Company.
(3) In cases such as those mentioned above, the Company may collect basic personal information through questions. The purposes of this are as follows.
 1. To provide products and services believed to be better suited to the customer.
 2. To improve the Company’s products and services.
(4) The customer may make his/her own decision regarding whether or not to provide an answer to the Company’s questions when the Company attempts to collect information other than basic information on the customer.
(5) When obtaining personal information from a website operated by the Company, the Company shall encrypt the information using SSL (Secure Socket Layer) to ensure the information is transmitted securely.
(6) The Company shall not obtain information from a third party where the third party has obtained personal information without authorization.
(7) When the Company receives an application from a customer aged less than 16 years old, the Company shall receive confirmation from the customer’s legal guardian.

(1) The Company shall manage personal information collected from the customers with responsibility and care.
(2) The company shall prevent unauthorized access to personal information, in addition to the loss, damage, tampering and leaking of personal information. In order to achieve this, the Company shall train and raise the awareness of employees, and implement security measures in system, administrative procedural and facility aspects.
(3) The Company shall always endeavor to ensure that personal information is accurate and up-to-date wherever reasonable.
(4) When storage of personal information is no longer required for the purpose of its use, the Company shall promptly cease use and safely dispose of and delete said information.

(1) The Company shall not provide personal information to any third party except in the following cases.
 (i) If the customer has consented to provision to a third party.
 (ii) If the Company provides information to a third party announced in advance.
 (iii) If the Company is required to disclose information in accordance with laws and ordinances.
 (iv) If the Company seems it necessary to prevent the occurrence of material damage to the life, wellbeing, assets, etc. of the customer or a third party.
 (v) If the Company receives an inquiry from a credit card company investigating unauthorized card use in an order paid by credit card.
(2) The Company may provide personal information to an outsource if the Company’s operations are outsourced to another Company. In such cases, said company shall be obliged to manage the information appropriately and securely in the same manner as the Company.

(1) In order to make an appropriate credit decision when the customer wishes to use the Company, the Company may refer to (inquire about) information on the customer with a credit information organization of which the Company is a member.
(2) The Company may use personal information that is registered with a credit information organization of which the Company is a member.

(1) The Company shall disclose any personal information the customer that it holds if a request is made by the customer or a representative authorized by the customer.
 * Specific method of disclosure
 1. Before making a request for disclosure the customer should first contact the “Personal Information Hotline” shown below by telephone.
 2. Requests for disclosure shall be accepted via post.
 3. Requests for disclosure should be accompanied by a publicly issued proof of the person’s identity (copy of license, copy of passport, copy of resident card, etc.).
 4. A disclosure fee may be required to cover the actual expenses of the disclosure procedures.
 5. The response shall be sent by registered mail within 10 business days.
 6. If the personal information that the Company has disclosed contains any errors, the Company shall correct/delete the information accordingly. In such cases, the disclosure fee shall be refunded.
 7. Disclosure may not be possible due to unavoidable reasons. In such cases, the Company shall respond with the reason disclosure is not possible.
(2) However, in cases such as the following, personal information may not be able to be disclosed in part or in whole.
 1. If there is a risk of the occurrence of material damage to the life, wellbeing, assets, etc. of the customer or a third party.
 2. If there is a risk of a severe interruption to the operation of the Company’s business, etc.
 3. If there is an error in the personal information disclosed to the customer, the Company shall promptly correct or delete said information.
 4. A fee may be required to cover the actual expenses related to the disclosure request from the customer.
 5. Persons who have questions regarding the Company’s Privacy Policy or the handling of personal information and persons who find any problems concerning the Company’s protection of personal information should contact the “Personal Information Hotline.”

Personal Information Hotline
Head Office Tel 03-5953-6751
Personal Information Hotline staff.

(1) The Company may use cookies when the customer accesses the Company’s website. Cookies are a mechanism for sending data stored in the customer’s computer in order to provide content optimized for each customer, and are required n order for customers to be able to perform operations such as shopping. Although the customer’s computer can be identified using cookies, the customer cannot be identified.
Most browsers used by customers are set to accept cookies by default. It is possible to disable cookies, but this may prevent the Company’s website and the services on the website from being used correctly.
(2) The Company may use cookie information obtained through the use of the website by the customer in conjunction with customer information held by the Company within the scope of the purpose of the information.
(3) The Company’s website contains links to websites managed by other companies. The handling of personal information by websites managed by other companies is beyond the scope of the Company’s responsibility, and users should check the privacy policy of the company managing each website. The Company shall not share any personal information with companies linked on the website without obtaining prior consent from the customer.